Job Description

Accenture Utilities Practice

Within Accenture's Utilities Practice, we use our deep industry expertise in digital customer engagement and operations, connected energy services, and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension, and customer satisfaction and loyalty. In Strategy & Consulting, we work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, and deliver sustainable 360 stakeholder value.

Benefits of Working at Accenture:

• Impactful Projects with Leading Clients: Opportunity to partner with top-tier clients in the CNR industry on transformative projects.
• Collaborative Work Culture: Join a dynamic and collaborative environment that values professional growth and development.
• Competitive Compensation and Benefits: Enjoy a rewarding compensation package, including extensive benefits.

Key Responsibilities:

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture's Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work.

Note: We are open to hiring in most major cities in the US that are near to an Accenture corporate office.

Here's what you need:

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience with either an SAP or Oracle platform.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent work experience.
• Ability to travel as needed.
• Bonus Points If: You have at least 2 years of experience in an advisory or consulting role.

Professional Skill Requirements:

• You improvise and adapt to lead clients and teams through change and ambiguity.
• You've gained the trust of your clients and partnered with them to: design business process, lead design thinking workshops, develop business case, deliver agile projects, develop new operating model, manage talent and change, co-create intellectual property.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here.

Role Location Annual Salary Range:

• California $63,800 to $205,800
• Cleveland $59,100 to $164,600
• Colorado $63,800 to $177,800
• District of Columbia $68,000 to $189,300
• Illinois $59,100 to $177,800
• Maryland $63,800 to $177,800
• Massachusetts $63,800 to $189,300
• Minnesota $63,800 to $177,800
• New York/New Jersey $59,100 to $205,800
• Washington $68,000 to $189,300

Requesting an Accommodation:

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement:

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement.

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