Remote Live Chat Representative job at Sky Realty Company Provo, UT, US

Job Description

Remote Live Chat Representative Sky Realty Company | Provo, UT | Schedule: Monday–Friday, 9 AM–4 PM We are seeking a detail-oriented, client-focused Remote Live Chat Representative to join our virtual support team. In this role, you will work closely with clients via email, chat, and phone, helping them navigate services, confirm details, and provide tailored guidance based on their needs. You will play a key role in coordinating experiences, clarifying options, and ensuring every step of the journey is smooth from start to finish. If you enjoy helping others, solving problems, and supporting seamless planning, this is the perfect opportunity to grow in a dynamic remote environment. Requirements

Prior experience in customer service, hospitality, call center, or virtual support roles is preferred
Excellent written and verbal communication skills
Strong organizational and multitasking abilities in a remote setting
Tech-savvy and comfortable using email, chat, and other virtual tools for daily communication
Must have a reliable internet connection

Key Responsibilities

Communicate with clients via email, chat, and phone to provide timely, helpful, and accurate assistance
Help clients review and finalize key details such as booking confirmations, service timelines, and itinerary support
Deliver clear guidance by identifying client needs and walking them through the best available options
Assist with changes, confirmations, or questions related to scheduled services, appointments, or travel arrangements
Collaborate with internal teams to help resolve escalated or complex situations professionally
Ensure a smooth and satisfying client experience through proactive follow-up and support

Benefits

Competitive hourly wage: $23.69 - $26.88,
paid weekly.
Work remotely with flexible scheduling options.
Opportunity to grow within a dynamic real estate company.
Supportive team environment focused on employee success.
401(k) with employer matching
Health insurance Dental insurance Vision insurance Paid time off

About the Company Sky Realty Company is a forward-thinking real estate firm based in Provo, UT, dedicated to providing exceptional service and innovative solutions to our clients. Our commitment to integrity and customer satisfaction has made us a trusted name in the industry. Join us and be part of a team that values collaboration, growth, and excellence.

Job Tags

Hourly pay, Weekly pay, Full time, Monday to Friday, Flexible hours,

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