Chat Support Advisor Job at Total Shape, United States

L1N6YWdWZkRSNGpDWWE1YkR1Z1V6WTdoQXc9PQ==
  • Total Shape
  • United States

Job Description

The Role:

Company: Total Shape

Location: Remote

Monthly Salary: $1,200 – $1,500 (USD), depending on experience

Role Overview:

We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, and messaging platforms promptly.
  • Provide accurate information about our products, services, and policies.
  • Assist customers with troubleshooting issues and resolving concerns.
  • Maintain a professional, empathetic, and customer-focused tone at all times.
  • Escalate complex issues to the appropriate department when necessary.
  • Keep records of customer interactions and feedback to improve service quality.

What We Offer:

  • Competitive monthly salary of $1,200 – $1,500 .
  • 100% remote work opportunity.
  • Paid training and continuous learning resources.
  • Supportive and collaborative work culture.
  • Opportunities for career growth within the company.

Ideal Profile:

Qualifications:

  • Excellent written communication skills in English.
  • Previous experience in customer service, preferably in chat-based support.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Basic technical troubleshooting skills.
  • Willingness to work flexible hours, including weekends if needed.

What's on Offer?

  • Work within a company with a solid track record of success
  • Flexible working options
  • Opportunity to make a positive impact

Job Tags

Full time, Flexible hours,

Similar Jobs

GardaWorld Security Services U.S.

Emergency Flex Security Job at GardaWorld Security Services U.S.

 ...Job Description: GardaWorld Security Services is Now Hiring a Response Security Officer! Ready to suit up as a Flex Security Guard...  ...NEW! FULL TIME guard must have availability on off-shift, weekends, evenings and overnights. NO HOURS ARE GUARANTEED! PART TIME... 

TechDigital Corporation

Salesforce & Veeva CRM Integration developer Job at TechDigital Corporation

 ...Salesforce & Veeva Crm Integration Developer This is a role to develop an interface between one client to other client for the transmission of medical information. Solid hands on experience in integration development using Salesforce & Veeva CRM. Experience in Informatica... 

Optum

Occupational Therapist, OT PRN Job at Optum

 ...Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Occupational Therapist in Home Health, you will be responsible for assessment and evaluation of patient care needs related to functional status, activities... 

jobgether

Data Analyst - REMOTE Job at jobgether

 ...behalf of a partner company. We are currently looking for a System Data Analyst - REMOTE. In this role, you will significantly contribute to...  ...ensure the integrity and flow of data. This position involves working closely with data modelers and engineers, making your... 

Careerscape

Museum Curator Job at Careerscape

 ...Careerscape is recruiting for a Santa Fe museum that needs a Curator to manage collections, develop exhibits, and oversee preservation. You'll research objects, create engaging displays, and share knowledge with visitors. Our client is a respected cultural institution...