Job Description

Job Title:

Senior Business Analyst (CJIS Electronic Workflow Training & Onboarding)

Remote (with statewide travel as needed)

24 Months

Project / System Overview

Connecticut's Criminal Justice Information System (CJIS) is a statewide initiative designed to improve communication, data sharing, and operational efficiency across agencies with criminal justice responsibilities. Through ongoing Criminal Justice Information System (CISS) initiatives, CJIS is expanding electronic workflows that enable municipal police departments to submit arrest and summons packages, bond forms, and related documentation electronically.

These initiatives reduce manual paperwork, enhance efficiency, and strengthen collaboration across Connecticut's criminal justice ecosystem.

To support this modernization effort, CJIS seeks a Senior Business Analyst to provide training, onboarding, and change management support to municipal police departments and other criminal justice partners. This role requires direct engagement with law enforcement personnel, IT staff, and system vendors through both onsite and remote support.

Scope of Work

• The CJIS CISS Electronic Workflow Analyst (Training & Onboarding Support) position was established to address critical needs identified during the onboarding of municipal police departments and criminal justice partners to the CISS Electronic Workflow.

• This role is responsible for coordinating, communicating, and delivering training to law enforcement agencies statewide to ensure successful adoption of the electronic workflow.

Key Responsibilities

Training & Certification

• Deliver training for CISS electronic workflow users

• Provide in-person, remote, and hybrid training aligned with CJIS training standards

• Support "train-the-trainer" initiatives to promote long-term sustainability within departments

Onboarding & Change Management

• Partner with municipal police departments to prepare, connect, and certify agencies for CISS electronic workflow adoption

• Facilitate kickoff meetings and onboarding sessions across designated Geographical Areas (GAs)

• Conduct User Impact Assessments (UIA), Rehearsal of Concept (ROC) drills, and role-mapping activities to ensure readiness prior to go-live

Business Analysis

• Guide departments in updating local workflows to align with statewide electronic workflow standards

Stakeholder Engagement

• Serve as a liaison between CJIS, DESPP, the Connecticut Police Chiefs Association, and other stakeholders

• Capture, document, and escalate agency feedback to improve system functionality and training materials

System Integration & Support

• Work directly with RMS vendors (e.g., NexGen, Accucom IMC, Inform, ProPhoenix) to ensure departments are workflow-ready

• Support rollout of additional CISS enhancements, including Clean Slate processing, Early Arrest Notifications, and MVP functionality

• Collaborate with CJIS staff on system demonstrations, pilot programs, and new feature adoption

Reporting

• Prepare and submit weekly status reports detailing activities, progress, issues, risks, and recommendations to CJIS leadership

Required Skills and Experience

• Experience in public safety or criminal justice environments; law enforcement experience strongly preferred

• Strong understanding of law enforcement workflows, Records Management Systems (RMS), and CJIS applications

• Knowledge of CISS electronic workflow components, including arrest packages, bond forms, Clean Slate, and MVP

• Proven expertise in training delivery, facilitation, and technical communication within law enforcement environments

• Proficiency with MS Word, PowerPoint, Excel, Visio, Adobe Acrobat, and remote training platforms

• Ability to work independently and collaboratively while managing multiple priorities and deadlines

• Flexibility to support occasional onsite training, including evenings and weekends

• Valid driver's license with ability to travel statewide to municipal police departments

Name : Lokesh at gsksolutions dot com

Contact : Eight three two - Nine nine zero -Two four two six

About US:

GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality, timeliness, and budgetary considerations, we consistently strive to exceed client expectations, building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development, covering information security, software development, consulting, and IT audits. We excel in managing critical, time-sensitive projects for Fortune 500 clients nationwide, ensuring their success is always at the forefront of our mission.

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